Get in touch with us

If you have any questions regarding your trip to one of our destinations, you can contact us by phone or email, or visit our customer center in Flåm, which is located in the station building of the Flåm Railway.

Contact Information

Customer Service Opening Hours

Ticket sales:: Period: May 1 - September 30
Opening hours:: Every day: 08:00 AM - 06:45 PM
Phone:: 08:00 AM-06:30 PM
Cat:: 08:30-18:30

Flåm Customer Center

Address:: A-Feltvegen 11
5742 Flåm
PO Box 42, 5742 Flåm, Norway
Phone:: +47 57 63 14 00

Contact form

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Optional Title - Meeting Point

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Practical information

Good to know about our lift passes and season tickets.

Optional ski passes are drawn one day on evening driving if the ski pass has not been used earlier in the day.
Children under the age of 7 ride for free when wearing a helmet, but note that they must have their own Key Card.
Ski passes are only valid for the season they are purchased. For example - remaining trips on a clip card cannot be used next season.
Groups of over 20 people can get a discount in one transaction. That means collect information and advance notice to post@myrkdalen.no
Tickets that are not used due to bad weather, traffic or technical errors such as power cuts, etc. will not be refunded.
Lift passes are personal and cannot be transferred to others.
Lost lift tickets will not be replaced.
In case of abuse or violation of the alpine trail rules, the card will be revoked.
40% discount on day tickets for students and conscripts every day. Debt for students/conscripts over 18 years of age. On presentation of student ID and paid semester fee or conscription ID card at the ticket window.
Days with a student discount can be changed if there are restrictions on capacity due to, for example, a pandemic.
Evening is included in multi-day tickets.
Top up your existing Key Card and go straight into the lift. The card will be activated when you go through the elevator.
If you buy a new Key Card, you can pick it up with a QR code at the machine at the reception at Myrkdalen Hotel, Myrkdalen Sport and Skiutleige or at the ticket office inside Myrkdalsstovo.
Children under the age of 7 get a free lift pass. Key Card comes in addition.
Discount on ski passes with promo code is only valid for online purchases.
Students get a 40% discount on day tickets - every single day during the winter season!Present a valid student ID and paid semester fee at our ticket office in Myrkdalsstovo.
See guidelines for purchasing lift tickets here